This area is devoted to you, a service consumers to your disposition to purchase informed.
Premise
Present general conditions have been being valid for the day 15/11/2002, besides you/they can be adjourned
or you modify in any moment from Infotess that provide to give communication of it through the pages of the
site web.
The consumer hocks him and forces, every whenever a change of the present general conditions intervenes, to
handle their press and maintenance.
Present general conditions have for object the purchase of products, effected through to distance net telematics
through the site Internet belonging www.infotess.it to Infotess headquartered in Corso Susa, 133/c - 10098 - Rivoli (Turin) italy.
For contract of sale "on line" he intends the contract to distance or rather the juridical shop that for object
mobile good and services stipulated among a supplier, Infotess headquartered in Corso Susa, 133/c - 10098 - Rivoli
(Turin) Italy and a consumer client, within a system of distance sale organized by the supplier that, for such
contract, it exclusively employs the technology of distance communication denominated Internet.
For consumer he eventually intends the physical person that directly purchases not good and services for
purposes referable to the professional activity turn.
The operations of purchase will be regulated by the dispositions of which to the Dlgs n. 185 of 22.5.1999,
while the guardianship of the reservation will be submitted to the discipline of the L. 31.12.1996, n. 675.
1 Acceptance of the conditions of sale
1.1 The anticipated conditions in the premise are integral and essential part of the contracted present.
1.2 All the contracts will directly be concluded through the access from the consumer client to the site
Internet corresponding to the address www.infotess.it, where, the client will be able, in fact, to conclude the
contract for the purchase of the good e/o produced desired attentively following the indications and the
anticipated procedures.
1.3 The present general conditions of sale must have examined "on line" from the client, before the
completion of the procedure of purchase. The forwarding of the confirmation of order therefore it implicates
total knowledge of the same and them integral acceptance.
1.4 The client, with the dispatch telematics of the confirmation of his own order of purchase, ax
unconditionally and he is forced to observe, in his relationships with Infotess, the general conditions and
of following payment illustrated, declaring to have taken vision and accepting all the indications from him
you furnish to the senses of the norms above you recall, also taking action that Infotess doesn't hold him
bound to different conditions if you arrange in writing not preventively.
2 Prices of sale and Formality of purchase
2.1 All the prices of sale of the exposed products and suitable inside the site Internet www.infotess.it,
for which you/they constitute offer to the public to the senses of the art. 1336 c.cs., they are comprehensive
of V.A.T. and of every other tax.
2.2 The total cost of the consignment actually to the domicile of the client it is to load of the client
himself. Such cost will be, in every made case known to the client before the confirmation of the purchase.
2.3 The contract of purchase improves him through the exact compilation and the consent to the purchase
manifested through the adhesion it dates "on line."
2.4 The client can pay the orderly commodity using the formalities of payment pointed out "on line" to the action of the purchase.
2.5 The prices of the different typologies of transport are Entirely reported for consignments inside
the Italian territory. In case of purchase from the foreign countries and for consignments in the frank zones,
the orders will be held valid only if effected with formality of payment I banking and after confirmation on our
behalf of the amount related to the transport that will determine the total one to transfer.
The expenses related to the I banking I am him to consider to load of the client.
2.6 The forms of payment foreseen are:
CREDIT CARD - Infotess accepts, American Express, VISA and Mastercard
I BANKING - (Bank of Bergamo, agency of Rivoli international swift IBAN IT16B0542830870000000000230, Headed to Infotess)
You advises to effect in the Bank an I Urgent so that velocity the normal bureaucratic times of the Banks and velocity the delivery.
The delivery will happen within the 72 following working hours to the confirmation of happened payment
(this indication doesn't result valid in the suitable products as of difficulty availability for which the delivery effects him in 7 working days).
"You want to know why the payment with credit card has a safety level among the most elevated?
We don't intend to annoy you with technical details, but it is important that you know that the safety
level today offered by the on-line payment with credit card is among the most elevated."
We see to illustrate with the most greater possible simplicity the principal motives:
A. Il I number of credit card crypted you/he/she is transmitted with a
coding to 128 bit This he/she wants to say that, when you click on the key "it sends", after having digited
your number of credit card, your number but a code crypted of the same number is not transmitted. It codifies
to 128 bit he/she wants to say that some million of million of combinations that a possible exist "intrusore"
you/he/she should try for identifying the reality transmitted number, employing, with a powerful computer,
some centuries.
B. The number of credit card you/he/she is not transmitted to the seller,
but to a Bank Á. the action of the purchase, the dispatch of the number crypted is effected away Internet to
a Bank, in our case the Bank Saddles, one of the most important Italian banks, that, having the program of
decoding, you/he/she can verify insofar: the number of credit card, the validity and the availability of the
amount. Validation so the transaction toward l"acquirente and toward the seller. To both it sends, then, a
confirmation of the acceptance of the transaction but not the data related to the credit card.
C. La Bank uses the procedures software for the decoding and the validation
on a server with sure protocol "https" and not "http".
To explain this difference would need to get into few comprehensible technical details. We limit there,
therefore, only to explain that that "s" of difference is for "sure" and it is a version on purpose studied
of the traditional protocol "http" of data transmission in Internet.
2.7 If the material is available to store the transfer of the money you/he/she is authorized,
in the case the material immediately was not available the amount is not withdrawn but only reserved
and the concluded transaction during the dispatch of the material.
3 Availabilities of the products
3.1 The client can purchase the suitable products in the electronic catalog predisposed by Infotess.
3.2 If an order had to overcome the existing quantity in the store, the computer system will send an
informative email with the times of delivery of the orderly material. In the case of payment with Credit card,
the point is postponed to 2.7
4 Responsibilities
4.1 Infotess doesn't take on any responsibility for the imputable poor service because of greater
strength what accidents, explosions, fires, strikes shut e/o, earthquakes, floods and other similar events
that prevented, in everything or partly, to give execution in the times arranged to the contract.
4.2 Infotess won't be responsible towards some part or of bystanders regarding damages, losses and
costs suffered following the missed execution of the contract for the causes above you quote, having only
the right consumer to the restitution of the corresponded price.
4.3 Infotess is not responsible of the possible fraudulent and illegitimate use that can be done from
third, of credit cards, checks and other means of payment, to the action of the payment of the purchased
products. Infotess, in fact, in any moment of the procedure of purchase it is able to know the number of
credit card of the buyer which, a protected connection opening himself, you is directly transmitted to the
manager of the banking service.
5 Guarantees and Formality of Assistance
5.1 Infotess commercializes products of elevated qualitative level. The manufacturing subjects of
such good offer a guarantee whose lasted least it depends on the type of purchased product. The guarantee
has been elapsing for the day of the purchase of the good. Such service is directly furnished from the
manufacturing houses of the good.
6 Obligations of the buyer
6.1 The consumer hocks him and is forced, once concluded the procedure of purchase "on line", to handle
the press and the maintenance of the present general conditions, that, besides you will already have viewed,
and approved in how much passage forced in the purchase, as well as of the specifications of the product object
of the purchase and this with the purpose to integrally satisfy the condition of which to the artts. 3 and 4 of
the Dlgs n. 185/1999.
6.2 Present general conditions can be adjourned or you modify in any moment from Infotess that provide
to give communication of it through his/her own site web. The consumer hocks him and forces, every whenever a
change of the present general conditions intervenes, to handle their press and maintenance.
6.3 Are made severe prohibition to the buyer to insert data forgeries, invented and, of imagination,
in the procedure of necessary recording to activate in his/her comparisons the iter for the execution of the
contracted present and the relative further communications; the registry data and the e-mail have to exclusively
be his/her own Royal given personal and not of third people, or of imagination.
6.4 Are expressly forbidden to effect double corresponding recordings to an only person or to insert
data of third people. Infotess reserves him to legally pursue every violation and abuse, in the interest and
for the guardianship of the consumers everybody.
6.5 The Client lifts Infotess from every consequential responsibility from the issue of wrong fiscal
documents because of errors related to the data furnished by the Client being the Client of it same only
person responsible of the correct insertion.
7 Recess of right
7.1 To the senses of the art. 5 of the Dlgs May 22 nd 1999, n. 185 the client can practice the right
of recess, returning the received good and getting the reimbursement of the paid price.
7.2 The consumer that for any reason didn't hold him satisfied of the effected purchase, it has the
right to recede from the stipulated contract, without any penalty and without specifying its motive, within
the term of 10 working days to have been elapsing for the day of the reception of the purchased good.
Relatively to the cellular telephones - In the respect of the condition inderogabile established by the
manufacturing firm - The right of recess can be practiced provided that the same telephone has been used
for once of inferior conversation to the 15 mins.
7.3 All the costs back of the products are to load of the client which, directly or through other mean,
provide to the delivery of the same ones near the domicile of the seller; all the articles will have to reach
under the same conditions of receipt, provided of the you pack original and of the possible manual and books
of education that make part of the wrapping and the native one of the packing; the delay of the commodity is
not allowed with other formality.
7.4 The consumer cannot practice such right of recess for the contracts of purchase of sealed computer
audiovisual or software products, that have been from the same open; similarly you cannot practice such right
for products manufactured custom or clearly personalized or that, for them nature, cannot be postponed or
they risks to deteriorate himself themselves or to quickly change.
7.5 To practice the right of recess the client will owe, within the term above suitable, to send
recommended letter with mail confirmation to the following address: Infotess Corso Susa, 133/c - 10098 - Rivoli (Turin)
Italy.
Within the same term a telegram or a fax you can be sent to which will owe to follow within 48 hours the
recommended letter with notice of reception to confirmation of the manifesto recess.
7.6 Infotess will accept the made commodity reserving himself/herself/itself to ascertain that the
products have been redelivered in the state of origin and with you pack him original; only in such case
provide to the forwarding of the amount poured by the consumer for the purchase of the products.
7.7 The expenses of transport sustained for the delivery of the product to the client and for the
possible one it redelivers to Infotess they are not reimbursable.
8 Authorizations
8.1 Compiling the special space, present on the site web, the Client authorizes Infotess to use his/her
own credit card, or other paper sent forth in substitution of the same one, and to debit on his/her own current
account for Infotess the "underlined total amount what cost of the effected purchase "on line". The whole
procedure is directly made through protected connection connected to the institute banking holder and manager
of the service of payment "on line", to which Infotess cannot enter.
8.2 If the consumer was had to use some right of recess, as articulated to the point 8 of the present
general conditions, the amount to be refunded will be accredited to the same credit card.
9 Contractual resolution and Express Decisive Clause
9.1 Infotess has the faculty to resolve the stipulated contract giving simple communication of it to the
client pointing out the motivation; in such case the client will exclusively have the right to the restitution
of the possible sum already corresponded.
9.2 The obligations assumed by the client of which to the art. 6 (the buyer's Obligations), as well
as the guarantee of the good goal of the payment that the client effects with the means of which to the art. 2,
have essential character, so that for express pact, the breach, from the Client, of one only of said obligations
you/he/she will determine by law the resolution some contract ex art.1456 c.c., without necessity of judicial
pronunciation, done I save the right for Infotess to act in judgment for the reimbursement of the further damage.
10 Jurisdiction and Competent Hole
10.1 Every controversy related to the application, execution, interpretation and violation of the
contracts of purchase stipulated "on line" through the site web www.infotess.it is submitted to the Italian
jurisdiction; present general conditions bring him, for how much not expressly anticipated ivi, to the combined
one had the Dlgs n. 50 of 15.1.1992 and of the Dlgs n. 185 of 22.5.1999.
10.2 For any controversy among the parts regarding the contracted present will be competent the Hole
in whose district has his/her own domicile the consumer; for all the other clients (those foreign or the firms)
he is worthwhile that every controversy will be of exclusive competence of the Hole in Turin.
